At this time complimentary upgrades are not available. Tents or "canopies" with four legs are no longer permitted on our private beach. Guests must be 25 or older to check in.


Need to know

Important information for guests

We’re so happy you’re spending your vacation at the Emerald Coast’s full-service beach resort, Hilton Sandestin Beach. Our sugar white sands and emerald waters inspire walks along the beach, swimming in the Gulf or in our pool, relaxation at our award-winning spa and an incredible dining experience.

If you feel inclined to venture beyond our resort, there are shopping, golf, tennis, boating and other activities nearby. Check our events link to find out if there are any special activities planned during your stay.

Learn how easy it is to get here (a scenic drive from three regional airports), what the weather is like (almost perfect year-round), what the flags tell you about the beach conditions on that day (safety first) and our family friendly programs such as Kids Krew.

Whether you are here for business or pleasure, a wedding or other special event, romantic escape, or family vacation, we strive to continually enhance our guest experience. 

Want to make the most of your trip to the Emerald Coast? Click on the links below to learn about things you may need to know about our resort and our area.


Important Numbers

  • Emergency - 911 For immediate assistance, if there is an emergency.
  • Beach Services - ext. 3065 For information regarding water activities and beach chair rentals.
  • Bell Stand - ext. 40 For luggage assistance and luggage storage.
  • Concierge - ext. 41 For help with reservations, transportation, and local area information.
  • Front Desk - ext. 450 For general assistance and questions.
  • In-Room Dining - ext. 44 Available 6:00 am-10 pm.
  • Security - ext. 3060 For lost and found or to report unsafe situations.
  • Serenity by the sea Spa - ext. 49 For information and appointments at our spa, salon, and fitness center.
  • Seagar’s Prime Steaks and Seafood - ext. 3100 For reservations at our AAA Four Diamond award-winning restaurant

Resort Tram Hours (Vary Seasonally)

We are proud to offer a tram service to nearby Baytowne Wharf, where guests can enjoy shopping, water activities, restaurants and more. The tram picks up passengers at the Serenity by the sea Spa entrance and stops at the Baytowne / Raven golf course and the Village of Baytowne, before looping back to the resort. 

Seasonal Hours:

  • May 23, 2021 - September 5, 2021:
    • Sunday - Thursday: 8:30 A.M. - 12:00 A.M.
    • Friday - Saturday: 8.30 A.M. - 2:00 A.M.
  • September 6, 2021 - February 28, 2022: 10:00 A.M. - 10:00 P.M.
*A limited number of passengers will be allowed at a time in an effort to abide by the guidelines set forth by the CDC.



We recommend booking transportation to and from the airport in advance of your stay to get the best rates. In addition to the taxi services listed below, rideshares are also available in the area. Rideshares like Uber are allowed on property, but we do caution you to leave plenty of time for airport transportation, as ride shares may cancel before arriving for pickup.

OK Taxi
(855) 465-8294

Black Taxi
(850) 610-6000


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